Shipping & Returns
The turnaround time will depend on how many changes there are to the original proof. 3 revisions to the original proof are included in the price of your invitations. Turnaround time includes processing and delivery.
The following are expected turnaround times and delivery costs:
Ireland - 22 days (free shipping on orders over €150)
Rest of Europe - Currently we only ship within Ireland and the UK
Need your Order Quicker?
If you need your order quicker, please use our contact page to inform us of your needs and to discuss expediting your order. There is an extra charge of €50 to prioritise your order.
Custom printed stationery is not returnable. This is because custom printed items are created on a per order basis and cannot be resold.
Custom printed stationery includes wedding invitations, enclosures, envelopes, liners, invitations, programs, menus, thank you cards, place cards and save the dates.
You can return new, unused items that have not been customised. Please contact us about your return and we will send you instructions. Pending receipt of your order in new, unused condition we will process your refund less the shipping charge on the original order.
We cannot accept returns on samples. If your sample was damaged in transit, or you received the wrong sample, please contact us and we will send a replacement.